reflection on my summer

Description

It was a sweltering summer day in Huntsville, Alabama. Extremely sticky in the mid-summer of 2007. I remember it was the summer of July when I awaken to the loud amnoxious sound of my alarm clock. Beep! Beep! Beep! I rolled over to press the snooze button to allow just a few additional minutes to sleep. Furthermore, I closed my eyes to what seemed like only a millisecond before I heard the repeating sound Beep! Beep! Beep! I pressed my alarm clock to cut it off before rolling out of my bed. My eyes still halfway shut, I felt similar I was floating in the bathroom, even sleepwalking to the bathroom. I just needed to revive myself and awaken fully to begin my day. I grabbed my washcloth, washed my face hung my towel down on the sink. reached for my toothbrush applied toothpaste and routinely brushed my teeth. ” My goodness, this tastes horrible!” for some reason, the toothpaste tasted awkward. I asked myself, ” Why does this taste so funny? I have been using the same Crest toothpaste for years?” I began to rationalize the reason why. contemplating in my mind,” I maybe should not have eaten that Chinese food last night.” ” What if it was spoiled?” I shook the fleeing thoughts out of my head and began to think I must be stressing out. have no idea. I looked at my phone to see the time and turned towards my bathtub to cut the water on. I switched the temperature to hot and checked to ensure the water was not boiling. I pulled up the lever to activate my shower head. and checked the water once again before I proceeded to get in. The water felt amazing, and I jumped in, grabbing my fluffy sponge adding Oil of Olay body wash. Watching the lathering white bubbles covering my entire body slinging water and suds everywhere, rushing to hurry up, washing myself off to get out, and begin to dress. I put on my clothes and headed out of my apartment toward my car. dreading this hour commute to Guntersville, Alabama, for work, still thinking of how I can eliminate excess stress in my life. I suddenly felt so much anxiety. I looked up, and time just flew by. I had not noticed that I just arrived at the parking lot at my job. ” Wow! I am already here.” The curiosity of the unknown questions kept my mind fully occupied. I never realized the time it had to take to get to my job. as I sat in the parking lot trying to get my thoughts together. I turned the key to turn off my car and proceeded to walk into the store at the breakneck pace. I looked around and was greeted with warm smiles and welcoming voices. all I could hear was,” Good Morning, Pep!” “Good morning!” “Good Morning!” I responded, ” Good Morning, Matt!” “Good Morning Judy!” “Good Morning Kwanza!” and “Good Morning, Wendy!” I continued to make my way to the back of the store to put my belonging away in my locker. As I was walking, I felt a swarm of butterflies that were dancing in my belly; then, I started to sweat as if I had run a 5k marathon. My heart was racing ( feeling nervous again). as I approached my locker, I opened the door and put my purse in it. While working for Verizon Wireless, I would Help clarify the requirement and proposing solutions that meet business Key Performance Indicators milestones as well as direct the technical implementations. Lead technical solution strategy throughout the Probe, Analyze, Isolate, and Resolution lifestyle. Engage with internal and external customers to understand critical needs, socialize, and advise on strategies to shape resolution that achieved the desired result. Identifying opportunities for operational enhancements and suggesting improvement strategies. Support our customers before and after returns, servicing, or exchanges. I had to demonstrate knowledge of one or more of the following electronic devces such as  iOS, Air cards, Smartphone, Tablets, PC, Wireless hot spots experience ensuring clients maintain a strong understanding of their product’s features, functions, and benefits, as well as a constant awareness of other solutions and managing multiple accounts to ensure the desired customer experience — provided recommendations to clients based off active listening, expertise, and critical thinking skills. My job responsibilities would include but were not limited to: Troubleshoot technical, I would correspond with internal and external customers by phone, email, fax, and mail Inform clients of safety issues I communicated with my supervisor about incentives we could provide to the customers in exchange for the time/ inconvenience that was spent, having to come in to have the battery checked and replaced Utilized Microsoft Excel, SAP, SharePoint, and CRM to document each replacement and note the account. While employed with Verizon Wireless. I would correspond with both residential and commercial property owners to obtain documented proof of residence during the specified period for the transferring of billing obligations. Able to research and grasp technical information across multiple tools while talking with customers. Created Business strategies to help retain customer loyalty. Successfully balance corporate requirements and client needs. Recommended services to customers based on data analytics and customer feedback. Performed technical support strategies to ensure all devices/receivers/ routers on accounts were operational. ·