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Operational Excellence Discussio.

Discussion: This week we focus on the concept of the balanced scorecard.  Please note what it is and how organizations use balanced scorecards.  Note any alternative methods organizations use instead of the balanced scorecard and why they would use these methods over the balanced scorecard.

Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active engagement in the discussion.  Please engage early and often.

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Your response should be 250-300 words.  Respond to two postings provided by your classmates.

Phyllis Mugure

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