Read through your colleagues’ posts and respond to two or more of your colleagues in one or more of the following ways:
· Provide an insight that you gained about systems thinking and how that could impact your own practices or practices at the organization you identified.
· Present a contrasting perspective or approach to systems thinking than was presented by your colleague, with an explanation as to why it might better serve the organization.
· Compare your findings at the organization you identified with those of your colleague.
1st Colleague to respond to:
My current organization is with the federal government. I work for the Internal Revenue Service. The poor systems thinking that I observed in Accounts Management department was “Todays problems come from yesterday’s solutions (Senge,2006). Covid-19 prompted a lot decisions and changes in the department. A decision that I would like to discuss is the issuance of balance due notices. The tax deadline was extended to July 15th. A decision was made to halt balance due notices to after the date. The balance due notices are computer generated. The balance due notices went out to taxpayers who had balance after the due date and notices went out to taxpayers who made a payment to clear the balance. Taxpayers were charged interest and penalties on accounts where the payment could have well been received but have not posted to the account. The decision to send computer generated notices out caused an influx of calls to the Account Management regarding balances, payment arrangements, payment verifications, penalty, and interest abatements.
Managers makers who made the decision on the processing of the mail, sending out the computer -generated notices, and no adjustments to programming were using yesterday’s thinking. I understand why the processing of the mail being halted for safety and health reasons. I have no problem with the decision to take extra precautions with the mail. The decision to send out the computer -generated notices without adjustments in programming created problems for today. The call volume increased, the wait time increased, and the mailed in taxpayer inquiry increased.
I think there might have been a different outcome if managers understood the principle of the parts of the whole fit together. I think the decision making should have included managers, program analysts, and the IT department. If the above mentioned all came together to make the decisions, they would have been able to see the problems from all angles and would have been able to anticipate the unintended consequence. The outcome would have been different because with the diverse group, they would have created solutions to include manpower for the mail, change in processes to separate or process payments separately, programming to suppress notices and penalties. The pandemic caused the problem so it’s not like the organization can look at solutions to other problems in the past (Senge, 2006). The organization can continue to try different solutions to the problems.
Senge, P. M. (2006). The fifth discipline: The art & practice of the learning organization. New York, NY: Doubleday.
2nd Colleague to respond to:
Thinking and Organizational Disabilities
A brief description of an organization with which you are familiar and the example of poor systems thinking you observe
One of the most accurate business facts and one of the most baffling is when major organizations face challenges within an organization, and often fail to respond effectively. Due to applying weak systems of thinking these major companies suddenly are not able to compete against competitors who are equipped with new products, or strategies. They face the issues of watching sales and profits drastically decrease, and they are not able to retain employees. Some companies never make it back, but some, fortunately, manage to recover most likely after daunting actions of downsizing and restructuring. The organization that comes to mind when I think of applying poor systems of thinking would be Firestone. Firestone Tire at one point was leading in the tire industry. The failure did not happen because they did not want to make the change, but they applied weak systems of thinking which did not allow them to act appropriately.
An explanation of the core issues that you think led to this systems failure, including whether managers were using “yesterday’s thinking”
Like most management ideas, systems thinking is not a miracle cure for corporate problems. Before embracing it, you need to keep in mind both the strengths and weaknesses of systems thinking. The big strength is its effectiveness at finding problems. The big weakness is that it is difficult to do successfully. In a small startup, it may be easy to get a systems overview of the problem because everyone is on one small team (Aronson, 1999). As the company grows, things become much more complex, making it hard to get a systems overview that takes in everything. Departments, branches, and projects start to silo, which makes gathering all the information difficult. Another weakness is that systems thinking is not a good tool for tackling a crisis. If, say, a person suffers a heart attack, systems thinking about lifestyle, diet and medication changes is important but only after the crisis passes. Likewise, systems thinking is not the best tool when your business is in emergency mode.
A different or better outcome if managers had understood the principle of the “parts of the whole fit together” (Justify your response.)
Thus far, according to Atwater, & Pittman (2006), it was stated that “understanding why systems behave the way they do is particularly important in today’s businesses, which have evolved into multi-minded, multipurpose, complex social systems” (p. 275). Moreover, Atwater, & Pittman (2006), also confirmed “two types of thinking from a different perspective, analytical thinking helps people understand what the parts do and how they work, while synthetic thinking explains why the parts do what they do” (p. 275). However, if a manager understood the principle of the “parts of the whole fit together” this could improve employee morale, which can increase loyalty. There are other benefits of knowing how this come together as a whole would increase productivity due to saving commuting time. Cost savings if you do not need office space for every employee. In the event of a terrorist attack, having a widely dispersed workforce can reduce the disruptions. Less oversight of your employees and potential for security lapses.
Aaronson, D. (1999). Systems Thinking. Retrieved from http://www.thinking.net/Systems_Thinking/systems_thinking.html.
Atwater, J. B., & Pittman, P. H. (2006). Facilitating Systemic Thinking in Business Classes. Decision Sciences Journal of Innovative Education, 4(2), 273–292.
Our Unique Features
Custom Papers Means Custom Papers
This is what custom writing means to us: Your essay starts from scratch. Plagiarism is unacceptable. We demand the originality of our academic essay writers and they only deliver authentic and original papers. 100% guaranteed! If your final version is not as expected, we will revise it immediately.
Qualified and Experienced Essay Writers
Our team consists of carefully selected writers with in-depth expertise. Each writer in our team is selected based on their writing skills and experience. Each team member is able to provide plagiarism-free, authentic and high-quality content within a short turnaround time.
Free Unlimited Revisions
If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.
Prompt Delivery and 100% Assuarance
We understand you. Spending your hard earned money on a writing service is a big deal. It is a big investment and it is difficult to make the decision. That is why we support our claims with guarantees. We want you to be reassured as soon as you place your order. Here are our guarantees: Your deadlines are important to us. When ordering, please note that delivery will take place no later than the expiry date.
100% Originality & Confidentiality
Every paper we write for every order is 100% original. To support this, we would be happy to provide you with a plagiarism analysis report on request.We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.
24/7 Customer Support
We help students, business professionals and job seekers around the world in multiple time zones. We also understand that students often keep crazy schedules. No problem. We are there for you around the clock. If you need help at any time, please contact us. An agent is always available for you.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our services are second to none. Every time you place an order, you get a personal and original paper of the highest quality.
While a college paper is the most common order we receive, we want you to understand that we have college writers for virtually everything, including: High school and college essays Papers, book reviews, case studies, lab reports, tests All graduate level projects, including theses and dissertations Admissions and scholarship essays Resumes and CV’s Web content, copywriting, blogs, articles Business writing – reports, marketing material, white papers Research and data collection/analysis of any type.
Any Kind of Essay Writing!
Whether you are a high school student struggling with writing five-paragraph essays, an undergraduate management student stressing over a research paper, or a graduate student in the middle of a thesis or dissertation, homeworkmarketpro.com has a writer for you. We can also provide admissions or scholarship essays, a resume or CV, as well as web content or articles. Writing an essay for college admission takes a certain kind of writer. They have to be knowledgeable about your subject and be able to grasp the purpose of the essay.
Quality Check and Editing Support
Every paper is subject to a strict editorial and revision process. This is to ensure that your document is complete and accurate and that all of your instructions have been followed carefully including creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.
Prices and Discounts
We are happy to say that we offer some of the most competitive prices in this industry. Since many of our customers are students, job seekers and small entrepreneurs, we know that money is a problem. Therefore, you will find better prices with us compared to writing services of this calibre.