PROFESSIONAL SUMMARY

PROFESSIONAL SUMMARY

Information Technology Professional with over 5 years of proven experience in the industry. Accomplished measurable results while leading teams of 12 in a dynamic, fast – paced environment. Possesses a comprehensive background in network, Oracle, Windows Server, Office 365 derived from conducting domestic operation. Managed risk upon multiple lines to protect assets, property, and equipment valued over $10million while meeting the expectations of senior leadership. Possesses extensive knowledge in problem solving, analytical, communication, project management, and leadership. Recipient of multiple awards for outstanding performance and professionalism.

PROFESSIONAL EXPERIENCE

Northrop Grumman – Linthicum, MD 2019 – Present

System Security Engineer II

I’m currently supporting System Security engineering project.

• System Security • System Integration • Test and Field Engineering • Support mission system engineering, Radar Systems Engineering

U.S. ARMY RESERVE – Southfield, MI 2013 – 2019

Information Technology Specialist

Directing and managing day-to-day network operations from maintenance to troubleshooting. I was able to reduce the downtime, delay of service, and increase network performance in the units by keep patching and updating network and resources during off time; reducing the number user access on critical resources to only authorized users only.

· I managed a group of 12 people with their daily tasks or assignments

· I troubleshoot the routers and switches for connectivity issue.

· I upgraded and patched software and hardware in the unit.

· I performed a period security check on all devices in the unit.

· I managed tickets issue request through Army Enterprise Service Desk (AESD).

· I managed devices, users, and their roles through Windows Active Directory (AD).

FIAT CHRYSLER AUTOMOTIVE – Auburn Hills, MI 2016 – 2017

Electrical Engineer

I was in charge of evaluating and troubleshooting the hardware for radios, transmission (power train), body control module (BCM), and engine control module (ECM) for my vehicles line. Collaborated with suppliers and dealers to get the problem solve by providing the corrective action and a preventive action to implement. I reduced the number of complains and open tickets to 20% per week by scheduling a weekly meeting with right personnel to address the goal and each one responsibility.

· Managed software and hardware on post-production vehicles through Global Issue Management System (GIMS).

· I Oversaw all electrical, hardware, and software issues resolution.

· I was first point of contact for customers and dealers issues for any software, hardware, and electrical issues.

· I collected data, evaluated the cost, and generated reports for my director and finance teams for assessment.

· I implemented all field service actions available for dealers to use.

GLOBAL ACCESS TECHNOLOGY – Redford, MI 2013 – 2016

Oracle Database Administrator

Manage database in the size of 100T for small business. I was able to increase efficiency and productivity for the company by being pro-active, keeping track on scheduled tasks overnight, and made sure the network and resources were patched and updated during off-hour.

· I installed and maintain Oracle 10g, and 11g databases on multiple platforms, tuning and troubleshooting

· SQL*Plus and PL/SQL

· I supported front end users on their daily issue by tuning the database to improve performance and reliability which help them to be proficient and efficient on their tasks.

· I used RMAN to perform backups and recoveries of company’s data.

· I was the main point of contact in case of any system’s failure to bring the system up and running prior for affected employees to start their activities

EDUCATION

M.S. Information Technology (Cybersecurity), Lawrence Technological University – Southfield, MI – May 2020

M.S. Chemical Engineering, Wayne State University – Detroit, MI – December 2013

B.S. Chemical Engineering, Michigan Technological University – Houghton, MI – April 2011

B.S Information Technology, UFTV Bandjoun, Cameroon (West Africa) – June 2005

CERTIFICATIONS

CompTIA Security + Certified

AWS Architect Professional Certified

Oracle Certified Associate (OCA) – Oracle University

Oracle SQL certified – Oracle University