Running head: BA PLAN FOR C919 PROJECT 2

BA PLAN FOR C919 PROJECT 2

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Table of Contents

I. Executive Summary 3

A. Project Overview 3

B. Purpose and Scope of this Specification 3

II. Project context 4

A. Planning inputs 4

B. Business analysis approach 4

III. Stakeholder Engagement plan 4

A. RASCI matrix 4

B. Authority 4

C. Stakeholder analysis matrix 4

D. Stakeholder categorization elements 4

E. BA collaboration and communication plan 4

IV. Requirements 4

A. Functional Requirements 5

B. Process and solutions to each requirement 8

V. Requirements risk categories 10

A. BA risk register 10

VI. BA information management plan 10

VII. BA performance evaluation plan 10

VIII. References 10

Executive Summary

Project Overview

This C919 project aims to develop a single-aisle jet with 160-200 seats and deliver the first high-quality jet by the year 2021. Major customers are commercial airlines in Asia Pacific regions first and all global airlines eventually.

Purpose and Scope of this Specification

The purpose of this project is to manufacture and deliver the C919 jet to break the duopoly commercial airplane market by Boeing and Airbus. As shown in Figure 1 (Valle Moreno, J. M. 2016), the product ARJ21 jet has entered short-distance jet market as a new competitor and shared business with Bombardier, Embraer and Mitsubishi.

Figure 1. Jet manufacturers and jets with seats from 70-200 seats (Valle Moreno, J. M. 2016).

Similar to ARJ21, C919 will be the product from Comac to break the duopoly 160-200 seat jet market currently controlled by Airbus and Boeing. Requirements are collected from all stakeholders from the project leadership team, major sponsors, vendors, customers and project team members. A summary of requirements in scope and out of scope is listed below in Table 1.

Table 1. Summary of in-scope and out-of-scope requirements in the C919 project

In-scope

Out-of-scope

1) Deliver the 1st C919 jet to customers by the year 2021. 2) Expand jet manufacture sites and employee teams to reach the goal of manufacturing 150 jets/year. 3) Attract more customers (commercial airlines) and sign business contracts. 4) Improve supply-chain stability with vendors and expand the Chinese internal and external supplier chain. 5) Work with Chinese and major vendors’ local government and guarantee continuous major parts supply like engine and flight communication system etc.…

1) Pass airworthiness certifications from CAAC, FAA and EASA by the year of 2021. 2) Expand the sponsor team and raise research and operation funding. 3) Communicate with Chinese internal and foreign governments and keep good relationships.

Project context

Planning inputs

Business analysis approach

Stakeholder Engagement plan

RASCI matrix

Authority

Stakeholder analysis matrix

Stakeholder categorization elements

BA collaboration and communication plan

Requirements

1) By system mode

· Flying operations must be friendly-using and easy to understand.

2) By user class

· Offer a comprehensive pilot training and test with certification plan.

· Train not only pilots, bus also engineers in jet maintenance teams.

· Jet design including internal light system, seat design, windows and AC must be comfortable to passengers.

3) By objects

· Deliver the 1st C919 jet to customers by the year 2021.

4) By feature

· Easy to learn, fix and operate.

· Low cost but with high quality.

· Easy to convert from passenger taking commercial jets to freight transport.

5) By response

· Build a comprehensive after-sales service team, and offer customer based onsite technical service.

6) By functional hierarchy

· Expand jet manufacture sites and employee teams to reach the goal of manufacturing 150 jets/year.

· Attract more customers (commercial airlines) and sign business contracts.

· Improve supply-chain stability with vendors and expand the Chinese internal and external supplier chain.

· Work with Chinese and major vendors’ local government and guarantee continuous major parts supply like engine and flight communication system etc.…

· Pass airworthiness certifications from CAAC, FAA and EASA by the year of 2021.

· Expand the sponsor team and raise research and operation funding.

· Communicate with Chinese internal and foreign governments and keep good relationships.

Functional Requirements

Requirements in Table 2 are prioritized by 1, 2 and 3, which stand for “must-have”, “need” and “nice-to-have” respectively (N.D., May 30 2019).

Table 2 List of prioritized requirements

Req#	Requirement	Comments	Priority
1	Flying operations must be friendly-using and easy to understand	This is a need requirement. As a new competitor to powerful Airbus and Boeing in the single-aisle jet market, C919 needs to be better than A320 and Boeing 737-Max in operations. Since Boeing 737-Max is suffering from a down term and it might take a while to recover, the only true competitor for C919 is A320.	2
2	Offer a comprehensive pilot training and test with certification plan	This is a lesson learned from the Boeing 737-Max disaster. The two crashes happened in the previous years were partially due to lack of pilot training, and pilots were not well trained and were not able to solve fast-declining issue at the first few seconds (Gelles, D., 2019).	1
3	Train not only pilots, bus also engineers in jet maintenance teams	Training lessons should come as a big package, which includes operations and maintenance for the C919 jet to guarantee safe flights within warranty period.	1
4	Jet design including internal light system, seat design, windows and AC must be comfortable to passengers	This is a need requirement. Customers like airlines will care about passenger flying experience, and this requirement could make C919 competitive to A320 and Boeing 717 Max.	2
5	Deliver the 1st C919 jet to customers by the year of 2021	This is a must-do requirement from customers.	1
6	Easy to learn, fix and operate	This is a must-do requirement from customers.	1
7	Low cost but with high quality	This is a must-do requirement from customers.	1
8	Easy to convert from passenger taking commercial jets to freight transport	It is nice to have this feature. Some airlines would like to do this conversion to expand jet usage efficiency at a low traveling period.	3
9	Build a comprehensive after-sales service team, and offer customer based onsite technical service	Strong and trustful after-sale service and make C919 competitive, and customers weight this factor heavily before purchasing.	1
10	Expand jet manufacture sites and employee teams to reach the goal of manufacturing 150 jets/year	This a major manufacture goal from Comac. Comac has about 1000 contracted jets waiting in line. It is a must-do requirement.	1
11	Attract more customers (commercial airlines) and sign business contracts	At this moment, this is a nice to have requirement, since it might take a while to finish the 1000 contracted jets. For long-terms, it is a necessary requirement.	3
12	Improve supply-chain stability with vendors and expand Chinese internal and external supplier chain	This is a must-do requirement to keep 1000 jets manufactured on time.	1
13	Work with Chinese and major vendors’ local government and guarantee continuous major parts supply like engine and flight communication system etc.…	It is a nice-to-have requirement since Comac is a Chinese government-owned company.	3
14	Pass airworthiness certifications from CAAC, FAA and EASA by the year of 2021	This requirement has one of the highest priorities since none C919 can be used by airlines without airworthiness certifications.	1
15	Communicate with Chinese internal and foreign governments and keep good relationships	It is a nice-to-have requirement since Comac is a Chinese government-owned company	3
16	Expand sponsor team and raise research and operation funding	More funding is strong support for this project.	2

Process and solutions to each requirement

The process and solutions for each requirement are listed in Table 3 below.

Table 2. List of process to each requirement.

Req#	Requirement	Process and solutions
1	Flying operations must be friendly-using and easy to understand	Build a strong technical and design team and learn from competitors.
2	Offer a comprehensive pilot training and test with certification plan	Build a strong technical and design team.
3	Train not only pilots, bus also engineers in jet maintenance teams	Offer training classes and design tests for newly trained pilots and maintenance teams.
4	Jet design including internal light system, seat design, windows and AC must be comfortable to passengers	Build a strong technical and design team
5	Deliver the 1st C919 jet to customers by the year of 2021	Expand manufacturing sites and hire more engineers.
6	Easy to learn, fix and operate	Build a strong technical and design team.
7	Low cost but with high quality	Build a strong technical and design team.
8	Easy to convert from passenger taking commercial jets to freight transport	Build a strong technical and design team.
9	Build a comprehensive after-sales service team, and offer customer based onsite technical service	Build a service team.
10	Expand jet manufacture sites and employee teams to reach the goal of manufacturing 150 jets/year	Raise money to open a couple of more manufacture sites and hire more people.
11	Attract more customers (commercial airlines) and sign business contracts	Attend the jet conference and work on jet marketing.
12	Improve supply-chain stability with vendors and expand Chinese internal and external supplier chain	Work with the Chinese government, and build a strong marketing team.
13	Work with Chinese and major vendors’ local government and guarantee continuous major parts supply like engine and flight communication system etc.…	Work with the Chinese government, and build a strong marketing team.
14	Pass airworthiness certifications from CAAC, FAA and EASA by the year of 2021	Build a strong technical and design team.
15	Communicate with Chinese internal and foreign governments and keep good relationships	Work with the Chinese government, and build a strong marketing team.
16	Expand sponsor team and raise research and operation funding	Work with the Chinese government, and build a strong marketing team.

Requirements risk categories

BA risk register

BA information management plan

BA performance evaluation plan

References

Gelles, D., October 28 2019, Boeing 737 Max: What’s happened after the 2 deadly crashes. Retrieved from https://www.nytimes.com/interactive/2019/business/boeing-737-crashes.html.

N.D. May 30 2018. Requirements specification template. Retrieved from https://csis.pace.edu › ~marchese › Requirements Specification Template.

Valle Moreno, J. M., 2016. The Impact of the Commercial Aircraft Corporation of China (COMAC) in the Aircraft Manufacturer Industry (Master’s thesis).