Respond to at least two of your colleagues in one of more of the following ways:
· Offer an alternative example that will further inform your colleague’s perspective about finding ways to work with or manage difficult people.
· Offer alternative or additional strategies that you believe effective for diffusing potential conflicts that may occur due to different personality types.
· Offer other lessons you learned from reading through the posts that your colleague made and the Learning Resources from this week.
Note what you have learned and/or any insights that you have gained because of the comments your colleagues made.
1st Colleague to respond to:
Several years ago there was this situation where i had to deal with a difficult person at my work place. I use to work for this organization called Head Start pre- school. There were this one particular person, she was over the education department that lead the teachers into making sure the lesson plans and students files were organize and updated to the standards that she was looking for. For any little thing she was always on me asking me did I do this, are my students files ready to be checked, (she will then say make sure they are in ordered because if not you will be written up) I thought that she only gave me a hard time but come to find out that she was like that with just about all the other teachers at the school.
What i did in that situation dealing with that difficult person that was in charge but really she wasn’t my boss. So, one day i spoke with my principle who was over me and i explained to her how the Education manager talked to me and how she made me feel like i was doing my job right. So, after i spoke with my principle. I did as my principle told me to do so i just bit my tongue and remained to stay humble, and obeyed the difficult lady orders on how she wanted the lesson plans and how the students files should be. I just had to ask her a question one day to break the ice of how everything was so tensed between us. I asked her how long have she been working for the school? and I asked her how am i doing with my work assignments that she is requesting? The impact of me breaking the ice came out to be less painless. After that conversation things changed between us she wasn’t hard on me or talking to me any kind of way.
After reading this week resources i learned that everyone in this world do not have the same personality as i do, everyone do not know how to speak to people when they are in authoritative position, I learned that there are ways that you can talk to people in a more productive way without down talking at them. I learned about myself is continue to remained humble even if its bother me or hurts me for her to talk that way to me and others but i also learned to try to break the ice on the fire that is so difficult. I think that i handle things properly in the right way. Now, if i just would have gotta so angry like i did then things would have been handle in a negative way, but i am glad that it did not. As a manager i will used all that i have learned from this course is to make the right decisions of talking and treating employees fairly. I learned and believed that as a manager of being in charge we have to lead in a more positive and respectful way.
Lloyd, S. (2012). Managers must delegate effectively to develop employees: Planning can minimize poor performance. Social for Human Resource Management. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/delegateeffectively.aspx
2nd Colleague to respond to:
During my employment as a daycare assistant teacher, I experienced a difficult time working with and getting along with the lead teacher in my classroom. She never took my advice or feedback. She would use her lunch breaks to sit in other rooms and talk about me and she was always pinning herself against me. This was extremely difficult for me because I was under her authority and because I did not care for her as a person or respect her as a professional I found it difficult to submit to her instruction. One day I overheard her telling the director that she felt like I was not “ready” and “professional” enough to conduct parent-teacher conferences with our classroom. I expected this comment from her what I did not expect was to hear the director entertaining and agreeing with her insults. I fumed the entire day on the situation and came in the next morning blowing up on the lead teacher and the director. At that moment I felt justified but afterward, I felt guilty.
After reviewing this week’s resource I learned that the lead teacher in a way used mental and emotional passive-aggressive actions to undermine me (2013, Scilla Elworthy, REDx Talks). I also learned from this situation that I have poor conflict management skills. According to an article written by Rian Thomas, “Employees’ inability to effectively deal with anger and conflict in the workplace can result in a tremendous loss of productivity. After addressing what I had overheard with my colleague and director, I completely shut down and submitted my resignation a few weeks later.
Looking back I would have handled the situation very differently. For starters, I would have expressed my issues with management to see if there was a way to resolve whatever the underlying issue was between her and I. Because I did not address my issues with the teacher as they were occurring I allowed all of my frustrations to bottle up and eventually explode at the moment I felt I was ultimately disrespected. I could have also requested to be transferred to another classroom. I knew this was an option but at that time I felt because she was the newer teacher that she should be the one moved to another room. Looking back over this situation, I would have had so much peace if I would have just transferred to another classroom. As far as addressing the backlash I overheard, I should have called a professional meeting between my director’s boss for a resolution.
As a manager, I find myself always diffusing conflict. Since I have experienced my own share of conflict in the workplace and know the damage it can do, I immediately address conflict when it arises. According to Rian Thomas, it is important to have a conflict management system in place. I plan to use his concepts in navigating through the inevitable events of conflict by first providing training to my staff so that they are more self -aware of when they are experiencing work-related conflict. I would then make myself aware as a neutral party to help resolve the conflict between all parties and finally develop and provide a process to support my staff with managing workplace conflict (2002)
Thomas, R. (2002). Conflict management systems: A methodology for addressing the cost of conflict in the workplace [Blog]. Mediate.com. Retrieved from http://www.mediate.com/articles/thomasR.cfm
· TEDx Talks. (2012, April 30). How do I deal with a bully, without becoming a thug? | Scilla Elworthy | TEDxExeter [Video file]. Retrieved from https://www.youtube.com/watch?v=sgWyolwBGgE
Our Unique Features
Custom Papers Means Custom Papers
This is what custom writing means to us: Your essay starts from scratch. Plagiarism is unacceptable. We demand the originality of our academic essay writers and they only deliver authentic and original papers. 100% guaranteed! If your final version is not as expected, we will revise it immediately.
Qualified and Experienced Essay Writers
Our team consists of carefully selected writers with in-depth expertise. Each writer in our team is selected based on their writing skills and experience. Each team member is able to provide plagiarism-free, authentic and high-quality content within a short turnaround time.
Free Unlimited Revisions
If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.
Prompt Delivery and 100% Assuarance
We understand you. Spending your hard earned money on a writing service is a big deal. It is a big investment and it is difficult to make the decision. That is why we support our claims with guarantees. We want you to be reassured as soon as you place your order. Here are our guarantees: Your deadlines are important to us. When ordering, please note that delivery will take place no later than the expiry date.
100% Originality & Confidentiality
Every paper we write for every order is 100% original. To support this, we would be happy to provide you with a plagiarism analysis report on request.We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.
24/7 Customer Support
We help students, business professionals and job seekers around the world in multiple time zones. We also understand that students often keep crazy schedules. No problem. We are there for you around the clock. If you need help at any time, please contact us. An agent is always available for you.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our services are second to none. Every time you place an order, you get a personal and original paper of the highest quality.
While a college paper is the most common order we receive, we want you to understand that we have college writers for virtually everything, including: High school and college essays Papers, book reviews, case studies, lab reports, tests All graduate level projects, including theses and dissertations Admissions and scholarship essays Resumes and CV’s Web content, copywriting, blogs, articles Business writing – reports, marketing material, white papers Research and data collection/analysis of any type.
Any Kind of Essay Writing!
Whether you are a high school student struggling with writing five-paragraph essays, an undergraduate management student stressing over a research paper, or a graduate student in the middle of a thesis or dissertation, homeworkmarketpro.com has a writer for you. We can also provide admissions or scholarship essays, a resume or CV, as well as web content or articles. Writing an essay for college admission takes a certain kind of writer. They have to be knowledgeable about your subject and be able to grasp the purpose of the essay.
Quality Check and Editing Support
Every paper is subject to a strict editorial and revision process. This is to ensure that your document is complete and accurate and that all of your instructions have been followed carefully including creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.
Prices and Discounts
We are happy to say that we offer some of the most competitive prices in this industry. Since many of our customers are students, job seekers and small entrepreneurs, we know that money is a problem. Therefore, you will find better prices with us compared to writing services of this calibre.