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Assignment: Answer these essay questions: 1. Explain how each of the techniques of active listening should be implemented during an important conference call with a client who is explaining his needs for a project to your team members, who are in multiple locations. 2. Read Case 10-3 of the textbook and answer the related questions. 3. Search online to find images of high-profile people (politicians, celebrities, etc.) in situations where his or her nonverbal signals show one of the six functions of non-verbal communication: complementing, accenting, contradicting, repeating, regulating, and substituting. (Find one image for each characteristic and paste the photo.) Explain how you identified what their non-verbal communication is saying and whether it matches the verbal messaging they are delivering, if they are speaking. 4. Read Case 11-3 of the textbook and answer the related question. Assignment Expectations Length: 1500 – 1750 words; answers must thoroughly address the questions in a clear, concise manner. Structure: Include a title page and reference page in APA style. These do not count towards the minimum word count for this assignment. References: Use the appropriate APA style in-text citations and references for all resources utilized to answer the questions. Include at least three (3) scholarly sources to support your claims. Format: Save assignment as a Microsoft Word document (.doc or .docx).
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